VoIP vs Hosted PBX

With advances in technology, people now have options when it comes to choosing their phone systems. Traditionally, most businesses chose a PBX phone service to fit their needs. But now, many businesses are choosing VoIP phone systems as their primary communication service. What makes it a better option than a traditional PBX system?

Comparing Phone Systems

Why should you choose VoIP?

A hosted PBX telephone system is an onsite switchboard system. It allows for inbound and outbound calls. A PBX system offers many of the same feature that are included in VoIP systems such as call pick-up, call waiting, conference calling, music on hold and voice mail. Because PBX systems are onsite, they require a large operational unit in order to function. PBX isn't scalable like VoIP, so if you expect your organization to grow, the cost savings from choosing VoIP will increase as you expand your business. Although many people have had success with PBX, VoIP is quickly becoming the better option for many reasons. Some of these reasons are:

• Cost – VoIP is much less expensive than a PBX phone system. With VoIP there is no initial investment of necessary equipment and no long term cost to maintain the equipment. Crexendo will even give you a free phone! VoIP is simply a cheaper solution than hosted PBX.
• Space – With a PBX system you have large equipment that takes up valuable space. With VoIP all you need is your computer and an internet connection.
• Access – Unlike PBX, VoIP users can have access to their phone plans and systems wherever there is an internet connection and PC. With Crexendo you can even use your mobile to access call history and plans from online. You can have a virtual office anywhere!
• Options – Crexendo VoIP phones can be customized to fit the needs of the business as well as the needs of the individual user. Crexendo phones are easy to use and settings can be changed at any time for additional ease of use.

Choose Crexendo Telecom

Unlike many hosted PBX providers, Crexendo Telecom offers 24 hour customer support seven days a week. Our trained technicians and customer support reps are here to help and address any questions or concerns you may have. Call today or check out our website for more information!